2025 Power 50: 2. Jeffrey Flaks
Jeffrey Flaks assumed the role of president and CEO of Hartford HealthCare in September 2019.
He leads the state’s second-largest healthcare system, behind only Yale New Haven Health, and has spent the past five years-plus working to expand and improve it.
Flaks has overseen the system’s gradual transformation into a larger, decentralized organization with hospitals, physician practices, surgical centers and urgent care facilities throughout the state.
His health system recorded nearly $6 billion in operating revenue in fiscal 2023, or 35.7% of the operating revenue collected by all Connecticut health systems combined.
Find out who else is in the 2025 Power 50.
HHC today consists of seven acute-care hospitals with a combined 1,858 staffed beds, approximately 41,000 employees and nearly 500 access points across Connecticut.
That now includes 35 urgent care centers, which increased by two in November, when HHC opened facilities in central and eastern Connecticut through a joint venture with GoHealth Urgent Care.
Flaks’ tenure also has included launching in February 2024 the Center for AI Innovation in Healthcare to develop ways to use artificial intelligence technologies to improve patient care and hospital operations.
HHC and Yale New Haven Health also broke ground last October on the $75 million, 25,000-square-foot, jointly operated Connecticut Proton Therapy Center in Wallingford. The new cancer treatment center is expected to open in March 2026.
The latest innovation under Flak’s leadership was the April 1 launch of a new 24/7 virtual health platform built in partnership with New York telehealth company K Health.
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